Eskom Meter Reading & Reporting – Bazley Cheat Sheet
Submitting your own electricity meter reading each month is a simple step that makes a big difference. It ensures you’re billed accurately, based on your actual usage – not an estimate. Here’s a quick and easy guide for Bazley residents.
✅ Step 1: When to Read Your Meter
- Read your meter between the 23rd and 25th of each month
- Set a monthly reminder on your phone or calendar
🔍 Step 2: How to Read Your Meter
- Look for a 5- to 7-digit number on your electricity meter
- Only record the digits before the decimal point (usually in black or white)
Example:
If your meter displays 001234.56, submit 1234
📸 Tip: Take a photo of your reading – it’s useful for your records.
📲 Step 3: How to Submit Your Reading to Eskom
You have several options to suit your preference:
🤖 Option 1: WhatsApp Alfred the Eskom Chatbot
- Save 08600 37566 to your phone
- Open WhatsApp and send: Hi Alfred
- Follow the prompts to submit your reading
- You’ll need your Eskom account or meter number
Bonus: Alfred is available 24/7 and can help you report faults, track outages, and access account info.
📧 Option 2: Email
Email your reading to: csrn@eskom.co.za
Subject line: Meter Reading
Email body:
Account Number: [Your Eskom number]
Meter Reading: [Your reading]
Name: [Your full name]
Attach a photo if possible (optional but helpful).
💬 Option 3: SMS
Text your account number and reading to: 35328
Format:
[Your Account Number] [Meter Reading]
Example: 1234567890 1234
📱 Option 4: Use the MyEskom App or Online Portal
- Download the MyEskom Customer App (iOS or Android)
- Or visit: www.eskom.co.za
- Log in and submit your reading under “Meter Reading”
ℹ️ Need Help?
☎️ Call Eskom: 08600 37566
🌐 Visit: www.eskom.co.za
🌱 Why It Matters
- Accurate billing
- Avoids high estimates
- Helps identify unusual spikes in usage early
Let’s stay on top of our usage — one reading at a time!
